Returns & Exchanges
Everything you need to know about returning or exchanging your order.
Returns & Refunds
Complete the return form below and include it with returned merchandise to ensure accurate processing
(Please read below for eligibility):
REFUNDS & RETURNS FORM
Customers are responsible for the shipping costs on returns or exchanges.
US CUSTOMERS:
Ship to:
SQUAREONE
Attn: Intuition Sports Inc.
35214 SE Center Street
Snoqualmie, Washington, 98065
U.S.A
CANADIAN CUSTOMERS
Ship to:
Intuition Sports Inc.
100-210 West 6th Ave
Vancouver, BC, V5Y1K8
Canada
Once we receive your return, your refund will be processed within 5 business days.
Exchanges
Only regular priced items may be refunded or exchanged within 90 days of original purchase date.
We ask customers to return their original purchase for a refund and re order their exchange.
Please contact our team to start a exchange request. Contact Us
Sales items are Final Sale, Intuition does not offer refunds or exchanges on final sale items. Intuition Sports Inc. is not responsible for shipping costs on returned products.
If you are not satisfied with one of the regular priced items purchased from intuitionliners.com please fill out a return form or contact us and return product within 90 days of original purchase date, and we will issue you a full refund, subject to the following:
- All items must be in new, unused, and unheated condition with all original tags.
- We do not refund shipping for returned items.
- For safety and health reasons, all sales on socks are final.
REFUNDS & RETURNS POLICY Contact Us
We recommend choosing a delivery service with a tracking number when returning merchandise. We are not responsible for packages that are lost in transit to our warehouse, we recommend insuring the package for the value of its contents.
If for any reason you are sending over the border and require Customs documents, the classification or harmonized tariff code for Returns is: 9814.00.00
Detailed Description of Contents:
CANADIAN GOODS RETURNING
OTHER PARTS OF FOOTWEAR
(COUNTRY OF ORIGIN: CHINA)
Warranties
What's Covered
* Manufacturing defects in materials or workmanship
* Original owner with proof of purchase from an authorized
Intuition dealer
* Products used as intended
What's Not Covered
* Normal wear and tear
* Damage from misuse, accidents, improper care, or modifications
* Cosmetic wear such as fading or scratches
* Products purchased used, counterfeit, or from unauthorized
sellers
How to Make a Claim
Complete our CONTACT US form with:
* Your proof of purchase
* Photos of the product
* A brief description of the issue
If needed, we'll ask you to send the product in for inspection.
If Your Claim Is Approved
We'll repair or replace your product, or provide a comparable
replacement if it's no longer available - whichever we determine is the best
solution.
Shipping
Customers are responsible for shipping costs and assume
responsibility for the product until it arrives at Intuition.