Shipping policy

Order Processing

All orders are dispatched from our United States fulfilment centre in Snoqualmie, Washington.

Orders are typically processed within 1-2 business days of being placed. Orders placed on weekends or public holidays are processed the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

We will use commercially reasonable efforts to deliver items as quickly as possible and within any time indicated. However, we are not responsible for delivery delays beyond our control. We will endeavour to notify you if a delivery is delayed.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout based on your delivery destination and selected shipping speed.

Destination	Service	Estimated Delivery	Rate
Canada	Standard	3-5 business days	From $15 CAD
United States	Standard	3-5 business days	From $10 USD
Selected international destinations	Standard	Varies by destination	$85 USD

Rates vary by the products in your cart, so liners, accessories and apparel are priced differently. The exact rate for your order is calculated and shown at checkout before you pay.

Orders over $299 ship free within Canada and the United States. The discount is applied automatically at checkout, so there is no code to enter.

Delivery estimates are provided by the carrier and are not guaranteed. All items are delivered by a third-party carrier and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses or post office boxes.

Duties & Taxes

Orders shipping within the United States: Applicable sales tax is calculated and added at checkout where required by law.

Orders shipping to Canada: Because orders are fulfilled from our US warehouse, applicable duties and Canadian taxes are calculated and collected at checkout so the price you see is the full landed cost. There are no additional duty or brokerage fees due on delivery.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update once the label is created.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at info@intuitionliners.com and we will assist in tracing the shipment. We are not responsible for packages once they have been marked as delivered by the carrier, or for delays caused by the carrier, customs, or events beyond our reasonable control.

Returns & Exchanges

For information on returning or exchanging an item, please see our Returns & Exchanges page. Customers are responsible for return shipping costs. Returned items must be in new, unused, and unheated condition with all original tags within 90 days of the original purchase date. For health and safety reasons, all sales on socks are final, and sale items are final sale. If you are returning an item across the border and require customs documentation, the harmonised tariff code for returns is 9814.00.00.